Privacy Policy

1. SMS Consent and Mobile Information

Mobile information, text messaging opt-in data, and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

If you opt in to receive SMS messages by checking the SMS consent box on one of our website forms, your mobile number and consent status are used only to send you messages directly related to your quote request and project with LandUp Outdoor Living. Message types include:

• Quote request information and follow-up
• Appointment scheduling
• Project updates
• Service reminders
• Payment and quote updates
• Customer support

Message frequency varies. Message and data rates may apply.

Reply STOP to opt out or HELP for help. You may also contact us directly to request removal of your information.

Consent is not a condition of purchase. You may request a quote or do business with LandUp Outdoor Living without agreeing to receive SMS messages.

Your SMS data is:

• Not sold to any third party
• Not shared with affiliates or partners for marketing purposes
• Not used for any purpose unrelated to your project with us

2. Information We Collect

When you submit a quote request, we collect the information you provide, which may include your name, phone number, email address, street address, and project details. We only collect information you voluntarily submit.

3. How We Use Your Information

We use your information solely to:

• Respond to your quote request
• Prepare and deliver a project estimate
• Communicate with you about your project
• Send appointment reminders or follow-up information

4. Information Sharing

We do not sell, rent, or share your personal information with third parties except as required by law or to provide services you have requested (for example, routing your lead through our CRM system). Any third-party tools we use are bound by their own privacy policies and are not permitted to use your data for their own marketing purposes.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill our business obligations. If you would like your information deleted, contact us at the address below.

6. Security

We take reasonable steps to protect your personal information from unauthorized access. However, no method of transmission over the internet is 100% secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated date.

8. Facebook and Instagram Lead Ads Data

When a user submits a Facebook or Instagram Instant Form connected to LandUp Outdoor Living, we may receive the information submitted in that form, such as name, phone number, email address, project details, and answers to custom form questions.

We use this information only to respond to the customer's inquiry, create quote records, manage follow-up, schedule appointments, and track whether a lead becomes a booked job.

We do not sell, rent, broker, or share Facebook Lead Ads data with third parties for advertising or unrelated purposes.

9. SMS/Text Messaging Data

If you provide your phone number and opt in to receive text messages from LandUp Outdoor Living, we may use your phone number to send appointment updates, quote follow-ups, project communications, and related customer service messages.

SMS consent is not shared with third parties or affiliates for marketing purposes. We do not sell, rent, or transfer SMS consent or phone numbers to third parties.

You may opt out at any time by replying STOP. Message and data rates may apply.

10. Contact

Questions about this Privacy Policy or to request deletion of your data:

LandUp Outdoor Living
Chandler, AZ 85226
Phone: (480) 442-9496
Email: landupoutdoor@gmail.com